What To Expect With Ecommerce Taxes Canada

June 26, 2024
Gurdeep Sangha
ecommerce taxes canada

Understanding ecommerce taxes in Canada doesn’t have to be complicated. That’s why we asked our tax accountants to share everything ecommerce sellers should be aware of.

Table of Contents

What should you know about ecommerce taxes in Canada?

Navigating the complexities of tax laws is crucial for operating legally and efficiently.

E-commerce businesses must be aware of their responsibilities regarding the collection, reporting, and remittance of sales taxes, which include the Goods and Services Tax (GST), Harmonized Sales Tax (HST), and Provincial Sales Taxes (PST), depending on their location and the location of their customers.

Additionally, selling to international customers introduces further obligations, such as understanding and complying with Value-Added Tax (VAT) regulations in other countries.

Understanding these tax obligations is not just about compliance; it’s also about leveraging tax laws to benefit the business.

Proper management of tax-related matters can lead to significant savings, better cash flow management, and avoidance of penalties and interest due to non-compliance.

Therefore, for e-commerce businesses in Canada, a thorough understanding of tax obligations is not just a legal necessity but a strategic advantage.

Understanding how Canadian ecommerce taxes works

The Canadian tax system encompasses several layers of taxation that apply to e-commerce transactions, reflecting the country’s federal structure and the autonomy of its provinces and territories.

Understanding how these taxes apply to e-commerce operations is essential for businesses operating online in Canada.

In Canada, e-commerce transactions are subject to the same tax regulations as traditional retail sales. This means that businesses selling goods and services online must collect and remit taxes according to the nature of the product or service, the location of the business, and the location of the customer.

The tax system for e-commerce in Canada primarily involves the Goods and Services Tax (GST), the Harmonized Sales Tax (HST), and the Provincial Sales Tax (PST).

Distinction between GST, HST, and PST

  • Goods and Services Tax (GST): A federal tax levied at a rate of 5% on the sale of most goods and services in Canada. All businesses operating in Canada and making taxable supplies are required to collect GST on behalf of the government, provided they meet the registration thresholds.

  • Harmonized Sales Tax (HST): Implemented in certain provinces, the HST combines the GST with the provincial sales tax into a single tax. The HST is applied at varying rates, depending on the province. For example, Ontario has an HST rate of 13%, which includes the 5% GST and an 8% provincial rate. Businesses in HST-participating provinces collect HST instead of GST.

  • Provincial Sales Tax (PST): Levied by individual provinces that have not adopted the HST, the PST rates and rules vary from province to province. For instance, British Columbia and Saskatchewan impose their own PST on the sale of certain goods and services, in addition to the GST collected by businesses.

  • Quebec Sales Tax (QST): Unique to the province of Quebec, the QST is a provincial sales tax that is applied in addition to the federal Goods and Services Tax (GST). The QST rate is currently set at 9.975%. It is charged on most goods and services sold or provided within Quebec. Unlike the PST in other provinces, the QST is administered by the provincial government of Quebec and is designed to work alongside the GST to fund provincial services and initiatives. 


E-commerce businesses must determine which taxes apply based on the location of their operations and their customers.

For example, a business based in Alberta (where only GST applies) selling to a customer in Ontario must collect HST on the transaction, as the tax is based on the customer’s location.

Similarly, businesses outside Canada selling to Canadian customers may also have obligations to collect and remit GST/HST or PST, depending on the nature of their transactions and their connection to Canada.

Navigating the Canadian e-commerce taxation landscape requires a clear understanding of these taxes and diligent management to ensure compliance.

This includes registering for the appropriate tax accounts, accurately calculating the taxes owed, and timely remitting them to the relevant tax authorities.

Provincial sales tax rates for ecommerce sellers

This table provides a comprehensive overview of the sales tax types and rates across all Canadian provinces and territories, including those with Provincial Sales Tax (PST), Retail Sales Tax (RST), Quebec Sales Tax (QST), Harmonized Sales Tax (HST), and those without a provincial sales tax.

Province/Territory Tax Type Rate
Alberta GST 5%
British Columbia (BC) GST + PST 5% + 7%
Manitoba (MB) GST + PST 5% + 7%
New Brunswick (NB) HST 15%
Newfoundland and Labrador (NL) HST 15%
Nova Scotia (NS) HST 15%
Ontario (ON) HST 13%
Prince Edward Island (PEI) HST 15%
Quebec (QC) GST + QST 5% + 9.975%
Saskatchewan (SK) GST + PST 5% + 6%
Northwest Territories (NT) GST 5%
Nunavut GST 5%
Yukon (YT) GST 5%

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GST/HST obligations for ecommerce taxes

Staying compliant with GST/HST obligations is a critical aspect of running an e-commerce business in Canada. Understanding these obligations ensures compliance with Canadian tax laws and helps avoid potential penalties.

Criteria for GST/HST registration for ecommerce businesses

The requirement to charge GST/HST depends on several factors that can be highlighted below. 

Location of Your Business: Businesses based in Canada are generally required to collect GST or HST, depending on their province of operation.

Location of Your Customers: The rate at which GST/HST is charged is based on the province where the customer is located. For example, if you are selling from Ontario to a customer in British Columbia, you would charge GST at 5% and PST at 7%, following BC’s tax rates.

Type of Goods or Services Sold: Most goods and services are taxable; however, there are exceptions, such as basic groceries and certain medical services, which are exempt or zero-rated.

The process of registering for a GST/HST account

Registering for a GST/HST account can be done through several methods:

  • By Mail or Fax: You can also register by completing Form RC1, Request for a Business Number, and sending it to the CRA.
  • By Phone: Another option is to call the CRA Business Window.


Once registered, you will receive a unique Business Number (BN) that serves as your account number for dealings with the CRA. You are then required to charge, collect, and remit the appropriate GST/HST on all taxable sales, and you can start claiming ITCs for the GST/HST paid on your business purchases and expenses.

Understanding and fulfilling your GST/HST obligations as an e-commerce business is essential for legal and financial compliance. It ensures that you are collecting and remitting the correct amount of tax, thereby avoiding penalties and interest for non-compliance.

Overview of PST in provinces without HST

In Canada, provinces that do not use the HST system impose their own PST on the sale of goods and services. These provinces include British Columbia (BC), Saskatchewan (SK), and Manitoba (MB), each with its own PST rate and rules. Quebec also imposes its own version of PST, known as the Quebec Sales Tax (QST), and it operates under its own set of regulations.

How ecommerce businesses should handle PST

E-commerce businesses must determine whether they are required to register for and collect PST based on their level of economic presence or “nexus” in a particular province. This involves several considerations:

  • Physical Presence: Having a physical location, warehouse, or employees in a province.

  • Economic Thresholds: Exceeding sales thresholds established by the province.

  • Solicitation of Sales: Actively marketing to customers within the province.
    Businesses meeting these criteria may need to register for a PST account with the respective provincial tax authority, collect PST on taxable sales to customers in that province, and remit the collected taxes according to the province’s filing schedule.

Specific considerations for selling to customers in different provinces

When selling to customers across different provinces, e-commerce businesses must apply the correct tax rates and rules for each transaction, which can vary significantly from one province to another. Key considerations include:

  • Determining the Applicable Tax Rate: Identifying whether GST, HST, PST, or a combination thereof applies based on the customer’s location.

  • Taxable Goods and Services: Understanding which goods and services are taxable, exempt, or zero-rated under each province’s tax regime.

  • Place of Supply Rules: Applying the correct tax rate based on the place of supply rules, which determine the tax jurisdiction for a transaction.


For e-commerce businesses, managing PST requires careful attention to the tax obligations in each province where they have a significant presence or customer base. Speak with e-commerce tax accountant like Sansar Solutions can help navigate these complexities, ensuring accurate tax collection and remittance across provincial boundaries.

By staying informed and compliant with provincial tax regulations, e-commerce businesses can avoid penalties and build trust with their customers.

Ecommerce taxes Canada for international sellers

For Canadian e-commerce businesses expanding their reach to international markets, understanding the tax implications of selling globally is crucial. This involves navigating a complex landscape of Value-Added Tax (VAT), customs duties, and other international taxes that vary by country. Here are the key considerations:

Value-Added Tax (VAT)

  • VAT Registration: Depending on the sales volume to customers in certain countries, Canadian businesses may be required to register for VAT in those countries and collect VAT at the point of sale.

  • VAT Rates: VAT rates differ significantly across countries. It’s essential to apply the correct rate when selling goods or services internationally.

  • Compliance: Adhering to the VAT filing and remittance requirements in each country where you’re registered is crucial to avoid penalties.

Customs Duties

  • Classification: Goods must be correctly classified according to the Harmonized System (HS) to determine the applicable customs duties.

  • Duty Obligations: Understanding who is responsible for paying customs duties (the seller or the buyer) is important and should be clearly communicated to customers to avoid surprises.

  • Export Documentation: Proper documentation is required to facilitate the smooth passage of goods through customs, including commercial invoices and export declarations.
    Other International Taxes

  • Withholding Taxes: Some countries may impose withholding taxes on digital goods and services. It’s important to know the rates and the process for claiming relief under tax treaties.

  • Sales Taxes: Besides VAT, some countries or regions may have their own sales taxes that apply to online purchases from foreign sellers.

Key Considerations

  • Tax Nexus: Establishing a significant presence or exceeding sales thresholds in a foreign country can create a tax nexus, triggering tax obligations.

  • Digital Services: Selling digital products or services may have different tax implications compared to physical goods, with some countries specifically targeting e-commerce sales for taxation.

  • Tax Advisory: Consulting with a tax professional who has expertise in international e-commerce can provide valuable guidance on compliance, tax planning, and navigating the complexities of selling to customers in different jurisdictions.

Common mistakes with ecommerce taxes Canada

Avoiding common e-commerce tax mistakes is crucial for maintaining compliance and ensuring the financial health of your business. Here are key errors to steer clear of:

Not Registering for GST/HST When Required: E-commerce businesses exceeding the $30,000 threshold in taxable sales within a 12-month period must register for and collect GST/HST. Failure to register can result in penalties and interest on uncollected taxes.

Failing to Keep Accurate Records of Sales and Taxes Collected: Accurate record-keeping is essential for tax compliance. Neglecting to maintain detailed records of all transactions, including sales and taxes collected, can lead to errors in tax filings and difficulties during audits.

Overlooking Tax Obligations for Digital Products and Services: Digital goods and services are subject to GST/HST, and in some cases, PST or QST. Not applying the correct taxes to these sales can result in underreported tax liabilities and potential penalties.

By addressing these common pitfalls, e-commerce businesses can better manage their tax obligations, avoid costly mistakes, and focus on growth.

 

Tax credits and deductions for ecommerce businesses

E-commerce businesses in Canada have access to a variety of tax credits and deductions that can significantly benefit their financial health by reducing overall tax liability. Understanding and leveraging these opportunities is key to maximizing your business’s tax efficiency.

Input Tax Credits (ITCs): E-commerce businesses registered for GST/HST can claim ITCs for the GST/HST paid on business-related purchases and expenses, effectively reducing the net amount of GST/HST they need to remit to the government.

Business Expense Deductions: A wide range of expenses associated with running an e-commerce business can be deducted from income, lowering taxable income. These include costs related to website development and maintenance, software subscriptions, advertising and marketing, inventory purchases, shipping, and office expenses.

Home Office Expenses: For e-commerce businesses operated from home, a portion of home-related expenses such as utilities, internet, rent, and property taxes can be deducted based on the percentage of the home used for business.

Capital Cost Allowance (CCA): E-commerce businesses can claim depreciation on capital assets such as computers, office equipment, and furniture used in the business, spreading the cost over the useful life of the assets.

Things to keep in mind when filing ecommerce taxes in Canada

Preparing for e-commerce tax filing is a critical process that requires diligence and strategic planning.

Ensuring accuracy in financial records, leveraging technology for tax preparation, and knowing when to seek professional advice can significantly streamline the tax filing process and optimize tax outcomes for e-commerce businesses.

Best practices for maintaining accurate financial records

Regular reconciliation

Regularly reconcile bank statements with your bookkeeping records to ensure all transactions are accurately recorded. This helps in identifying discrepancies early and maintaining accurate financial data.

Organize documentation

Keep all financial documents, including invoices, receipts, bank statements, and tax documents, organized and easily accessible. Consider digital storage solutions with proper backup for added security and convenience.

Track expenses diligently

Record all business-related expenses as they occur, categorizing them correctly to simplify tax filing and maximize deductions. This includes direct costs like inventory purchases as well as indirect costs like website hosting fees.

Separate business and personal finances

Use separate bank accounts and credit cards for business transactions to avoid commingling funds. This simplifies record-keeping and strengthens the credibility of your financial records.

The importance of using ecommerce and accounting software for tax preparation

Automation and efficiency

Modern e-commerce and accounting software automate many aspects of financial record-keeping, from tracking sales and expenses to generating invoices. This reduces manual errors and saves time.

Real-time financial overview

These tools provide real-time insights into your financial health, enabling better decision-making and easier identification of tax-saving opportunities.

Simplified virtual tax filing

Hiring an ecommerce tax accountant allows you to simplify tax preparation, implementing features like tax report generation, GST/HST tracking, and direct filing capabilities with virtual tax filing software capabilities.

Integration with ecommerce platforms

Some software solutions offer integration with popular e-commerce platforms, streamlining sales data collection and financial reporting.

When should you seek professional ecommerce tax advice?

Complex Tax Situations: If your e-commerce business operates across provincial or international borders, deals with complex tax regulations, or qualifies for various tax credits and deductions, professional advice can ensure compliance and optimization.

Significant Business Changes: Events like business expansion, restructuring, or significant changes in revenue may impact your tax obligations. A tax professional can provide guidance tailored to your new circumstances.

Audits and Disputes: If you’re facing a CRA audit or need to dispute a tax assessment, professional representation can be invaluable in navigating the process and achieving a favourable outcome.

Strategic Tax Planning: Tax professionals can offer strategic advice on structuring your business and transactions in a tax-efficient manner, potentially saving significant amounts in taxes over time.

Does online business need to pay tax in Canada?

Yes, online businesses operating in Canada are required to comply with Canadian tax laws, including the payment of taxes on income generated from their operations.

This encompasses a range of tax obligations, from federal and provincial taxes to sales taxes such as the Goods and Services Tax (GST), Harmonized Sales Tax (HST), and Provincial Sales Tax (PST), depending on the nature of the business and its location.

Here’s a breakdown of the key tax considerations for online businesses in Canada:

Income tax

Online businesses, like all businesses in Canada, must report their income and are subject to federal and provincial or territorial income tax. The rate and method of taxation depend on the business structure (sole proprietorship, partnership, or corporation).

Corporations pay corporate income tax on their profits, while sole proprietors and partnerships report business income on their personal tax returns, paying tax at their personal income tax rates.

GST/HST and PST/QST

Online businesses selling goods and services may also be required to register for, collect, and remit GST/HST, depending on their revenue and the nature of their products or services.

The requirement to register for GST/HST applies to businesses with taxable sales exceeding $30,000 over four consecutive calendar quarters.

In provinces that collect PST (e.g., British Columbia, Saskatchewan, Manitoba) or QST (Quebec), online businesses may need to register for and manage these taxes as well.

International sales

For online businesses selling products or services internationally, understanding and complying with tax obligations in other countries is crucial.

This may involve dealing with VAT (Value-Added Tax) in Europe or sales taxes in the United States, for example. While international sales may not be subject to Canadian GST/HST, businesses must navigate the tax laws of the countries where their customers are located.

Digital products and services

Special considerations apply to the sale of digital products and services. Canada requires foreign businesses selling digital products or services to Canadian consumers to register for, collect, and remit GST/HST, even if they do not have a physical presence in Canada.

Tax credits and deductions

Online businesses can take advantage of various tax credits and deductions to reduce their taxable income. This includes expenses related to the cost of goods sold, advertising, website maintenance, software subscriptions, and more.

Properly documenting these expenses and understanding which are eligible for deductions is key to minimizing tax liability.

Common questions about ecommerce taxes Canada

Yes, if your online store’s taxable sales exceed $30,000 in any four consecutive quarters, you’re obligated to register for and collect GST/HST. For sales in provinces with HST, charge the applicable HST rate. In provinces without HST, apply the standard 5% GST.

Yes, Shopify, like other e-commerce platforms, is required to report to the Canada Revenue Agency (CRA) under certain conditions, especially following new regulations for electronic payment processors. Businesses using Shopify must also ensure they report their income accurately to the CRA to comply with Canadian tax laws.

Yes, Etsy is required to report to the Canada Revenue Agency (CRA) under certain conditions, particularly with the implementation of new rules for electronic payment processors. Sellers on Etsy are responsible for reporting their income and complying with Canadian tax laws.

Yes, if your dropshipping business in Canada exceeds $30,000 in taxable sales over four consecutive quarters, you must register for GST/HST.

The sales tax on ecommerce in Canada includes GST at 5%, HST ranging from 13% to 15% depending on the province, or PST/QST in provinces that apply these taxes, varying by province.

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